DIGITAL SIGNATURES
Converting to E-mail Signatures from paper based for small business customers on a Web application.
SUMMARY
Expectations/ KPIs: Project ‘E-consent Signutures’ was created to speed up the time of on-boarding and signing the customer agreement. This digitized signature solution reduced the conversion time from 3 weeks to 15-30 mins.
EXPERIENCE MAP
Designed an experience map that would take user's emotions, online channels of communication and psychological states into consideration.
HIGH FIDELITY MOCKUPS
Screen 1 of 12: Welcome Email (created in Sketch)
Screen 2 of 12: Landing Page
Screen 3 of 12: 1st Security Question
Screen 4 of 12: 2nd Security Question
Screen 5 of 12: 3rd Security Question
Screen 6 of 12: 4th Security Question
Screen 7 of 12: 5th Security Question
Screen 8 of 12: Success Message
Screen 9 of 12: Loading Screen
Screen 10 of 12: 5th Download a copy
Screen 11 of 12: Decline Message (in case Security Questions did not clear)
Screen 12 of 12: Technical Difficulties
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